The following are a few simple steps you can take to improve copy and scan quality.
Use the flatbed scanner, rather than the automatic document feeder (ADF) input tray, to scan.
Use high-quality originals.
Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear
Loading media into the input trays
Adjust the software settings according to how you plan to use the scanned page. See
resolution and color
for more information.
If your all-in-one frequently feeds more than one page at a time, the separation pad might need
to be replaced. Contact HP Customer Care. See
HP Customer Care
or the flyer that came in the
Use or make a carrier sheet to protect your originals.