Try the tips in this section if pages exit the all-in-one, but have nothing printed on them, or when the
all-in-one does not print any pages.
Pages print but are totally blank.
The sealing tape might still be in the
Verify that the sealing tape has been
completely removed from the print
The document might contain blank
Check the document that you are
printing to see if content appears on all
of the pages.
The all-in-one might be malfunctioning.
To check the all-in-one, print a
Configuration page. See
Certain media types can slow the print
Print on a different type of media.
Pages did not print.
The all-in-one might not be pulling
The media is jamming in the all-in-one.
Clear the jam. See
The USB cable might be defective or
Disconnect the USB cable at both
ends and reconnect it.
Try printing a job that has printed
in the past.
Try using a different USB cable.
Other devices are running on your
The all-in-one might not share a USB
port. If you have an external hard drive
or network switchbox that is connected
to the same port as the all-in-one, the
other device might be interfering. To
connect and use the all-in-one, you
must disconnect the other device or
you must use two USB ports on the
Chapter 13 Troubleshooting