Tips to avoid jams
Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of
print media that you are using.
Verify that the media guides are properly adjusted.
Check that the input tray is securely in place.
Do not add print media into the input tray while the all-in-one is printing.
Use only HP-recommended media types and sizes. See
information about print media types.
Do not let print media stack up in the output bin. The print media type and the amount of toner
used affect the output bin capacity.
Check the power connection. Make sure that the power cord is firmly connected to both the all-
in-one and the power supply box. Plug the power cord into a grounded power outlet.
Chapter 13 Troubleshooting