Input trays (HP LaserJet 3390/3392 all-in-one)
To clear a jam in the input trays, perform the following steps:
CAUTION
Do not use sharp objects, such as tweezers or needle-nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.
When removing jammed media, pull the jammed media straight away from the all-in-one.
Pulling jammed media out of the all-in-one at an angle can damage the all-in-one.
1.
Open the rear output door.
2.
Rotate the green pressure release levers downward.
3.
Open the single-sheet priority input slot (tray 1) door.
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4.
With both hands, grasp the side of the media that is most visible (this includes the middle), and
carefully pull it free from the all-in-one.
HP LaserJet 3390/3392
5.
Close the single-sheet priority input slot (tray 1) door.
HP LaserJet 3390/3392
6.
Open tray 2 and tray 3.
7.
With both hands, grasp the side of the media that is most visible (this includes the middle), and
carefully pull it free from the all-in-one.
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8.
If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the
upper media guide. Carefully pull the media up and out of the all-in-one.
9.
Close the main input tray (tray 2).
10.
Close the rear output door.
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