HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or
remanufactured. Because they are not HP products, HP cannot influence their design or control their
quality. Service or repairs required as a result of using a non-HP supply will not be covered under the
When you insert a supply into the all-in-one, the all-in-one will inform you if the supply is not a
genuine HP supply. If you insert a genuine HP supply that has reached the low state from another
HP device, the all-in-one identifies the supply as non-HP. Simply return the supply to the original
device to reactivate the HP features and functionality.