To clean the paper path from the all-in-one control panel
If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the all-in-
one control panel.
button to find the Service menu.
button to find Cleaning Mode.
Load plain letter or A4 paper when you are prompted.
Press again to confirm and begin the cleaning process.
A page feeds through the all-in-one slowly. Discard the page when the process is completed.